Arcticstorm

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We aim to deliver your item(s) within 3-5 working days when ordered before midday subject to stock availability and credit/ debit card authorisation. However in certain cases this may not be possible so please allow 12 working days for delivery.

Our standard delivery charge is £5.95 , for one item or many in one single order.

The goods you order will be delivered to the address you give when you place the order. If delivery cannot be made to your address, we will inform you as soon as possible and refund you for any sum that has been paid by you or debited from your debit/ credit card for delivery. If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect.

Every effort will be made to deliver the goods asap after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through a reasonable or unavoidable delay in delivery. You will become the owner of the goods you ordered and responsible for risk of loss or damage to them once they have been delivered to you.

UK Delivery times:

We aim to deliver within the time scales set out above.

A signature will be requested on delivery as all parcels are sent recorded delivery via royal mail or parcel force.

For Deliveries within UK:

Log on to your account and check your order status. Please allow 24 hrs for orders from receipt of the email before tracking your order .

Delivery charges may vary for CHANNEL ISLANDS, SOUTHERN IRELAND. These charges will be notified via email on the receipt of the order. Having trouble tracking your order?

We will check your order and give you an update. Simply email us at orders@outdoor-clothing-store.co.uk or call us 0161 834 2246 with your order number and phone number.

Please Note NEW CUSTOMERS, WE WILL ONLY SHIP YOUR FIRST ORDER TO YOUR CREDIT CARD BILLING ADDRESS. THIS IS TO PROTECT YOU AS A CUSTOMER AND OURSELVES FROM FRAUD. WE ALSO REQUIRE YOUR LANDLINE TELEPHONE NUMBER WHEN ORDERING, AS WELL AS ANY OTHER FORM OF CONTACT.

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