Arcticstorm

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Payment Options We accept Visa, Delta/Connect, Visa Electron, Maestro*, MasterCard, MasterCard Connect and Solo.

Your credit card will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system.

The total cost of the order is the price of the products ordered plus the delivery charge. Credit Card Validation All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy).

Return Policy

We are happy to accept any item for refund within 14 days of receipt of goods provided the item is returned unused, in its original packaging and with the tags still attached. We will then issue full refund minus the postage charges. This will take approximately 5 working days for the money to reach your account. Returns are your responsibility. As we do not offer a pre paid return service so we recommend you to send items via recorded delivery. We are not liable for the cost of return or lost parcels. (Click here for more information)

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