Arcticstorm

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We are happy to accept any item for refund within 14 days of receipt of goods provided the item is returned unused, in its original packaging and with the tags still attached.

We will then issue full refund minus the postage charges. This will take approximately 5 working days for the money to reach your account. Returns are your responsibility.

As we do not offer a pre paid return service so we recommend you to send items via recorded delivery. We are not liable for the cost of return or lost parcels.

Faulty Items:

If you receive a faulty item please contact us at orders@outdoor-clothing-store.co.uk quoting your order number, name , address , telephone number, details of the product and reason for return. We will then advise you on how to proceed with the return. You have 30 days from receipt of faulty item to return it to us. Please note delivery charges are only refundable if you receive faulty goods or incorrect item. Please note that goods are securely wrapped and returned with return note.

For returns our address is:

Outdoor Leisurewear Ltd
Unit2 Trafalgar Business Park
Broughton Lane
Manchester
M8 9TZ

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